Privacy Policy

Who we are

Retention Strategy Partners ("we", "us") is based in Seattle, WA. Questions about this policy can be sent to info@retentionstrategypartners.com.

Information we collect

• Details you submit through our inquiry form, such as your name, organization, role, work email, phone number and message.
• Details you provide when booking a meeting through our scheduling provider, Calendly, which processes them under its own privacy policy.
• Basic, aggregated website usage information, such as pages visited.
• If you sign in to connect an AI assistant, your account email and sign-in details.

Information we do not want

Please do not submit patient information, protected health information, or confidential physician compensation or financial details through our website, forms or general email. Our general contact channels are not designed for that information.

How we use information

We use your information to respond to your request, schedule and hold conversations, send confirmations related to your request, and improve our website. We do not sell your personal information.

Sharing

We share information only with service providers that help us operate the website, send email and schedule meetings, and, with your permission, with professionals involved in evaluating an engagement. We may disclose information when required by law.

Security

Our website is served over encrypted HTTPS connections. Form submissions are validated and stored in a protected database that website visitors cannot read. No method of transmission or storage is completely secure.

Your choices

You may ask us to access, correct or delete the information you have submitted by emailing info@retentionstrategypartners.com. Emails we send include an unsubscribe link.

Changes

We may update this policy and will post the revised version on this page with a new date.